The Terms and Conditions of Sale have been drawn up and are made known to the CUSTOMERS, in compliance with the obligations established in Royal Legislative Decree 1\/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws and Law 34\/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).<\/span><\/p>\n Organic Law 3\/2018 of 5 December 2018 on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data also apply.<\/span><\/p>\n 1.-IDENTIFICATION<\/b><\/p>\n NAME:<\/b>\u00a0GOIKO GRILL GROUP, S.L. (from now on,\u201c<\/span>GOIKO<\/b>\u201d)<\/span><\/p>\n TAX IDENTIFICATION NUMBER (NIF):<\/b>\u00a0B-86590841<\/span> TELEPHONE:<\/b>\u00a0910609911<\/span><\/p>\n MAIL:<\/b>\u00a0dimedime@goiko.com<\/span><\/p>\n MERCANTILE REGISTRY OF MADRID:\u00a0<\/b>V 30456, F 100, P M 548.070, I 1\/A (15.12.12)<\/span><\/p>\n \u00a0<\/p>\n 2.-PURPOSE<\/b><\/p>\n The purpose of these Terms of Sale is, on the one hand, to inform potential CUSTOMERS of the conditions and modalities under which GOIKO proceeds with the sale and delivery of the products offered (hereinafter, the \u2018Products\u2019) and, on the other hand, to define the rights and obligations of the parties within the framework of the sale of Products by GOIKO to the CUSTOMER (hereinafter, the \u2018Customer\u2019), who declares in all cases to be over <\/span>fourteen<\/span> years of age and to have the necessary legal capacity to enter into a contract.<\/span><\/p>\n These Terms of Sale shall apply, without restriction or reservation, to all sales of Products offered by GOIKO on its website accessible at <\/span>www.goiko.com<\/span><\/a> (hereinafter referred to as the \u2018Website\u2019).<\/span><\/p>\n placement of an order for Products offered for sale on the Website (hereinafter, the \u2018Order\u2019) implies full and complete acceptance by the CUSTOMER of these Conditions of Sale, knowledge of which prior to placing the Order is acknowledged by the Customer.<\/span><\/p>\n GOIKO reserves the right to modify these Terms and Conditions of Sale at any time. However, the Terms and Conditions of Sale applicable to the Order shall be those accepted by the Buyer at the time of placing the Order.<\/span><\/p>\n These Terms and Conditions of Sale shall be supplemented by the Terms of Use and Legal Notice, the Special Conditions that may be applicable from time to time and the Privacy and Cookies Policy.<\/span><\/p>\n \u00a0<\/p>\n 3.-COMMUNICATIONS:\u00a0<\/b><\/p>\n The user, by virtue of the present, is fully informed of the effects described in the aforementioned Law 34\/2002, of 11 July, on Information Society Services and Electronic Commerce and may contact<\/span>GOIKO<\/b> free of charge, quickly and directly through <\/span>dimedime@goiko.com<\/span><\/a>.<\/span><\/p>\n You may also send communications by post to the following Goiko address:\u00a0 Goiko Gourmet S.L.U., Calle Maestro Angel Llorca 6, 5\u00ba, 28003 Madrid.<\/span><\/p>\n \u00a0<\/p>\n 4.- LANGUAGES:<\/b><\/p>\n \u00a0<\/b>The content of the website will be available in Spanish.<\/span><\/p>\n \u00a0<\/p>\n 5.-HOW TO PLACE AN ORDER: REALIZAR UN PEDIDO:<\/b><\/p>\n Before placing your order, if you have any allergies, you can check in the <\/span>ALLERGENS<\/span><\/a> section the ingredients of each one of the products.<\/span><\/p>\n To place an order online, you can access the website www.goiko.com where you can view the different products and the corresponding information.<\/span><\/p>\n First of all, at the top right-hand side of the page, you can access the ORDER section, which offers you two options: <\/span><\/p>\n If you wish to place your order online and pick it up at the selected establishment, click on COLLECT AT LOCAL PREMISES. If you wish to place your order online and receive it at home, click on HOME DELIVERY.<\/span><\/p>\n \u00a0<\/p>\n 5.1 WE’LL BRING IT TO YOUR DOOR (HOME DELIVERY):<\/b><\/p>\n The CUSTOMER can decide whether the delivery service of the Order is carried out by GOIKO or by a selected third party<\/span>\u00a0(<\/b>UBER EATS, GLOVO, JUST EAT).\u00a0<\/span><\/p>\n If you choose GOIKO, the delivery service shall be governed by these terms and conditions. In the case of selecting a third party for the service, the terms and conditions shall be governed by the general terms and conditions of the third party.<\/span><\/p>\n After selecting the GOIKO restaurant that will prepare the order, you then choose the desired product(s) and customise it\/them to your liking, for example in the case of hamburgers you can choose how the meat is cooked, or add different extras.<\/span><\/p>\n If you access your BASKET you will be able to see the products added, the price of each one and the total of the order.<\/span><\/p>\n If you wish to remove any products from the shopping list, you can do so at any time.<\/span><\/p>\n On the other hand, if you wish to continue with the purchase by clicking on ORDER, you will have to provide a series of personal details and the place of delivery of the order which is necessary to process the order. This will then be processed in accordance with the site’s <\/span>Privacy Policy<\/b><\/a>, for the purposes of processing the order.<\/span><\/p>\n To continue with the purchase, once you have provided this information and reviewed and accepted the <\/span>Privacy Policy<\/span><\/a>, click on CONTINUE TO PAYMENT.<\/span><\/p>\n The order will be confirmed by making the payment through the following accepted METHOD OF PAYMENT:\u00a0<\/span>Credit\/debit card: by means of <\/b>PAYCOMET virtual POS provided during the purchase process.<\/b><\/p>\n GOIKO shall not be liable for any error that the USER may make when providing the delivery address. The delivery time shall be indicative and shall in no case be binding on the Service. GOIKO accepts no liability for any delays caused by reasons beyond GOIKO’s control.<\/span><\/p>\n \u00a0<\/p>\n 5.2. PICK YOUR ORDER UP AT GOIKO (PICK IT UP AT THE RESTAURANT):<\/b><\/p>\n After selecting the preferred GOIKO restaurant, you can select the desired product(s) and customise it\/them to your liking, for example in the case of hamburgers you can choose how the meat is cooked, or add different extras.<\/span><\/p>\n If you access your BASKET you will be able to see the products added, the price of each one and the total of the order.<\/span><\/p>\n If you wish to remove any products from the shopping list, you can do so at any time.<\/span><\/p>\n On the other hand, if you wish to continue with the purchase, click on ORDER, then you must select the delivery time and provide a series of personal data which is necessary to process the order. This will then be processed in accordance with the site’s <\/span>Privacy Policy<\/span><\/a>, for the purposes of processing the order.<\/span><\/p>\n To continue with the purchase once this information has been provided and the <\/span>Privacy Policy<\/span><\/a> has been reviewed and accepted, click on COMPLETE PURCHASE.<\/span><\/p>\n Then, you will be able to review the data entered and the terms and conditions of sale. If you agree, click on PAY BY CARD to proceed with the payment of the order through a secure platform.<\/span><\/p>\n The order will be confirmed by making the payment through the following accepted <\/span>METHOD OF PAYMENT<\/b>:\u00a0<\/span>T-A: Credit\/debit card: by means of <\/b>PAYCOMET virtual POS provided<\/b> during the purchase process.<\/b><\/p>\n The products ordered by the CUSTOMER through the <\/span>GOIKO <\/b>website will be made available to the CUSTOMER at the time and in the establishment indicated when placing the order. <\/span><\/p>\n \u00a0<\/p>\n 5.3<\/b>. <\/span>\u00a0CONFIRMATION OF THE ORDER<\/b><\/p>\n The placing of an Order is equivalent to the acceptance of these Terms and Conditions of Sale, accepting that this implies that the CUSTOMER is obliged to pay the prices, quantities, characteristics and delivery times of the Products ordered by the CUSTOMER.<\/span><\/p>\n During the Order process, the CUSTOMER must provide certain mandatory personal data, the processing of which will be subject to the Privacy Policy, which must be accepted before the Order is placed. Refusal to provide the required personal data will prevent the Order from being placed.<\/span><\/p>\n The Order will be confirmed by GOIKO by sending an email to the <\/span>, and an SMS to the mobile number entered. GOIKO accepts no responsibility in the event of an error when entering the email address or mobile phone number, or in the event of non-receipt of the Order confirmation email or SMS. In these cases, the sale shall be final, except in the event of cancellation of the Order by GOIKO, in particular in the event of unavailability of certain Products.<\/span><\/p>\n GOIKO shall be authorised to charge the full price corresponding to the said Order as from the sending of the e-mail informing the CUSTOMER of the confirmation of their Order, with an indication of the approximate delivery period of the same.<\/span><\/p>\n \u00a0<\/p>\n 6.- PRODUCTS AND PRICES:<\/b><\/p>\n 6.1.\u00a0 PRODUCTS<\/b>:\u00a0<\/span><\/p>\n In accordance with the applicable regulations, the Customer shall have the possibility, prior to placing an Order, of finding out on the Website the fundamental properties of the Product(s) that he\/she wishes to purchase.<\/span><\/p>\n Regardless of the type of products desired, <\/span>GOIKO<\/b> provides the CUSTOMER with the relevant information in each case in accordance with current legislation. You can find it on the product sheet of each product.<\/span><\/p>\n Although all necessary precautions are taken, some Products may contain allergenic products. GOIKO urges CUSTOMERS who suffer from any type of allergy, food disorder or similar to consult the list of allergens provided on the Website, in accordance with the provisions of Regulation (EU) No 1169\/2011 of the European Parliament and of the Council of 25 October 2011 on the provision of food information to consumers.<\/span><\/p>\n
\n<\/span>ADDRESS:<\/b>\u00a0C\/ MAESTRO \u00c1NGEL LLORCA, 6, 5\u00ba, 28003 \u2013 MADRID (MADRID)<\/span><\/p>\n